The Rosendale

Just across from the train station, a 5-10 minute walk from the theatre and cinema and several bars and eating establishments. Staffing appears to be an issue currently but the staff that was available was friendly. Excellent breakfast. Clean room. For the price of (my specific) room a bathrobe would have been nice to have available. Note, the safe in the room does not fit a 15.6" laptop, it will fit 13.3" and likely 14"

Room smelled like feces from check-in to check-out and there was hair all over the bathroom upon arrival. Rooms facing the street are loud. The system with the front door is very poorly designed. Someone has to buzz you in, always, but it seems like they have staffing problems and so I spent several times just standing on the street for 5+ minutes waiting for someone to let me into the hotel... Breakfast was fine though.

This place is very friendly and also very convenient for taking the train. If someone did not tell you a train station was across the street, you would not know trains were working. The trains are completely silent. The hotel has great breakfast options. This venue is part gallery of amazing artwork. Roosendaal, is a very peaceful town. I love it.

Dears, Be careful before starting to book from this Hotel. Central Hotel/Best Western Hotel/The Rosendale all are same. Sorry to share these comments, but I do not want anyone to face same bad experiences like me. First day: I came to hotel and saw that parking is possible according to booking.com remarks. I called reception. -Hello, where can I park? -There is no place for parking. You need you use official parking platz. Daily 10 € 👎 I parked my car and went to park automat machine. Coins are not accepted. Payment done only Visa and Maestro Card. I have global Master Card and it is not working for payment. Then called reception again. -Hello, coins and master card are not accepted. What should I do? -I don’t know. Good Luck. Sorry, you are responsible for customer satisfaction and guide me for parking. Zero customer support👎 Second day: Let’s see breakfast, because in booking.com, it seems open buffet. Result: No open buffet. It is not updated in booking.com😱(answer from reception) Orange Juice+Coffee+ 2 piece of Tosts+Yoghurt etc. and guess the cost. 17€😱 17 € for what??? I have cancelled breakfast option for the rest of days. Let’s talk about positive points: At least one Kettle+Refrigerator 👍 By the way, heating system is not working.👎 I have experienced like staying in a student dormitory. Internet Wifi was good until second day. When I reached the hotel at 21:00. I tried to use internet, but not working. Reception tried to support me “Sorry for that if you need internet, you can come to another building” I would like to appreciate her effort, but why did you wait to talk with call-center until 21:00. Sorry but again, customer support is not enough professional and strong. Next day, the problem has been solved👍 Let’s consider it as a positive point. During check-out, I asked breakfast open buffet issue and Let’s see answer -Yeah, but due the Covid Restrictions 😱 Sorry, you are not wearing mask anywhere Inside or Outside 👎 So it is clearly cost reduction strategy from hotel management with cheating people in booking.com As a result No more Rosendal, No more Rosendal or Central Hotel or Best Western Hotel whatever name you are using.